We make every effort to fulfill your order correctly, completely and with the utmost care and concern. However, we do realize that sometimes returns are unavoidable. If you need to return an item for either exchange or refund, please read the following guidelines:
Form 4473 Failure – If your fail your back-ground check (ATF 4473 form) your purchase cost will be refunded minus 25% restocking fee from total purchase and/or minus lower receiver, minus shipping if apply.
All returns must be made within 15 days of the invoice shipping date. Please take the time to inspect your item within 15 days of the invoice shipping date. Returns made after 15 days will not be refund.
Any newly manufactured item should be returned to the manufacturer for exchange. In most cases, the manufacturer carries the warranty on these parts and needs to be replaced by the factory as not to void that warranty. When in doubt, please contact the manufacturer first to arrangements for the return.
Exchanges are handled in the order received. Depending upon season, volume of business or product availability, you may experience a short delay in receiving your exchange. To avoid any delay on exchange, refunds must have original packing Invoice or Packing Slip from original buyer.
All returns are subject to inspection or testing at our facility. If we deem the product to be satisfactory and as advertised, the total refund could be less a 25% restocking fee.
All accessories originally shipped with the item must be returned with the item (including magazines, etc.) to receive a full refund.
Return shipping charges will not be refunded.
Returned items should be sent using Ground service through any carrier. COD packages will be refused. Charges incurred from shipping centers will not be reimbursed.
**Custom orders with non-standard features including but not limited to custom serial numbers, coating, paint, hydro dip, engraving etc. cannot be returned or refunded. If there is a 4473 and fail back ground check you have the option of retaining the parts minus lower receiver.
If you have any questions about a Return and/or Exchange, please email [email protected]